The second-hand marketplace Members Express Frustration Over Size Modifications

Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has altered its size classifications for female and kids' apparel without notifying every member regarding the update.

Digital Channels Backlash

Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category than originally posted because of the remapping.

The company said the revised method more closely matches similar services.

It has advised users to review their products and update the measurements by hand when needed, which has left users frustrated.

Measurement Approach Updates

Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.

User Experiences

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.

Manual Updates

Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.

Service Background

The platform boasts over 100 million users, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: last year, the service retracted a modification concerning shipment methods following member complaints.

Alan Lopez
Alan Lopez

Elena Vance is a business strategist with over 15 years of experience helping UK enterprises optimize operations and expand market presence.